Legal
Privacy Policy
Last updated: November 2026
The protection of personal data and the safeguarding of the personal and financial information of our customers is of utmost importance to us. Therefore, we process your information exclusively on the basis of applicable legislation, specifically Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act (PDPA), and the Electronic Commerce Act (ECA).
In this declaration, we inform you about the most important aspects of the processing of your data by IT TRADING GROUP EOOD (operating the brand ELYSIAN), hereinafter referred to as "We" or "the Company". We also inform you of the timeframes and legal grounds for collecting, processing, storing, using, destroying, and protecting your personal information.
What happens to your data after you contact us?
When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request and to answer your subsequent questions. We will not share this information with third parties without your explicit consent!
Storage of Your Data
Please note that in order to facilitate the ordering and purchasing process, as well as the subsequent execution of the contract with you, we store your IP address, as well as your names, address, email address, and data regarding the payment method you use.
Important: We do not store your credit card details. All card payments are processed securely by our payment provider, Stripe.
The data provided by you is necessary for us to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, except to:
- The payment service provider processing the payment (Stripe),
- The courier company delivering your purchase (Econt or Speedy),
- Our accountant, and
- Our data processors pursuant to GDPR with whom we have corresponding contracts: Supabase (database and authentication), Vercel (hosting), and Resend (email delivery).
In the event of an unfinished order, we keep the data entered for it for 30 days and reserve the right to periodically inform you about its status and your resulting options. Upon a completed order and a contract fulfilled by us on the grounds of Art. 6, par. 1, letters (a) and (b) of the GDPR, we store all data related to the legal relationship until the expiration of the 10-year period provided for in Art. 12 of the Accountancy Act (AA).
Newsletter
You can subscribe to our newsletter by filling out the form on our site. For this purpose, we need your email address and your consent to send you the respective communications.
Once you register for our newsletter/mailing list, we will send you a confirmation message with a link to confirm the registration.
You can unsubscribe from our newsletter at any time. Please send your opt-out request to the following email address: it.trading.ruse@gmail.com or use the "unsubscribe" button. Immediately thereafter, we will delete your data related to the sending of our newsletter.
Your Rights
You have the right to access your data that we process, as well as the right to rectification, erasure (the right "to be forgotten"), restriction of processing, data portability, withdrawal of consent, and objection.
If you believe that our processing of your data violates data protection regulations or if you believe that your rights under these regulations have been infringed in any way, you can contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection (КЗЛД).
- Address: 2 Prof. Tsvetan Lazarov St., Sofia
- Tel: (02) 940 20 46
- Email: kzld@cpdp.bg
- Website: www.cpdp.bg
Contact Us
Get in touch with us in one of the following ways:
- Address: Ruse, 7000
- Email: it.trading.ruse@gmail.com
- Phone: +359 89 885 5655